PwC will invest USD 3 billion in upskilling its employees


The new technologies will affect, annually, between 5 and 10% of the jobs of each organization and will generate discrepancies between the existing and the necessary skills, according to PwC global estimates.

In this context, PwC has launched a program to improve the digital skills of the 276,000 employees worldwide, as well as to develop new technologies to support companies and communities in the digital transformation process.

„As our clients face increasing challenges and opportunities driven by technological advances, stakeholder expectations and other changes, they require us to work together across the broad range of our operations helping them to deal with issues such as cyber security, trust, regulation and strategic workforce planning. The skills gap is an issue that goes to the heart of our purpose and we have the scale and experience to make a measurable impact. That’s why today we are launching ‘New world, New skills”, said Bob Moritz, PwC’s Global Chairman.

Over the next four years, we are committing $3bn in upskilling – primarily in training our people but also in developing and sharing technologies to support clients and communities.

New world, New skills focuses on:

  • Upskilling all of PwC’s 276,000 people in areas like data analytics, robotics process automation and artificial intelligence for use in their work and also to advise clients, communities, and other stakeholders in the process of adopting new technologies.
  • Advising our clients on the challenges posed by rapid technological change and automation. This includes identifying skills gaps and mismatches against likely future needs, workforce planning, upskilling programs and cultural change.
  • Work with governments, institutions and teachers for developing programs to help millions of people improve their digital skills, including among those populations most ‘at risk’.

According to PwC Upskilling Hopes and Fears, 53% of the employees worldwide feel threatened by automation and 77% want to learn new digital skills.

Over 60% are positive about the impact of technology on their day-to-day work, but only one-third are offered opportunities to develop digital skills outside the daily work.

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